1. Introduction

SEO Rose Digital Agency ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Identification: Name, email address, phone number, and company name when you register or place an order.
Payment Information: We do not store card details. Payments are processed securely by Stripe or PayPal.
Usage Data: IP address, browser type, pages visited, and time spent on the site.
Communications: Messages you send us through the contact form or client portal.

3. How We Use Your Information

To process and fulfill your service orders
To communicate with you about your projects and account
To send transactional emails (order confirmations, delivery notifications)
To improve our website and services
To comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Payment Processors: Stripe and PayPal, solely to process payments.
Service Providers: Hosting and email services that support our operations under strict confidentiality agreements.
Legal Requirements: When required by law or to protect our rights.

5. Cookies

We use cookies to enhance your browsing experience. These include session cookies (deleted when you close your browser) and preference cookies. You can disable cookies in your browser settings, though some features may not function correctly.

6. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and limited access controls. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order records are retained for 7 years for legal and accounting purposes.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: [email protected]

Website: https://mail.seorose.com/contact